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Business Process Outsourcing :

Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider. Given the proximity of BPO to the information technology industry, it is also categorized as an information technology enabled service or ITES.

Knowledge process outsourcing (KPO) and legal process outsourcing (LPO) are some of the sub-segments of business process outsourcing industry.


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